top of page

Get in Touch

We've received your message!

Address:
200 Artisan Avenue
New York, NY 10001

FAQ

FAQ

  • How can I interact with other learners or ask questions?
    Artisan Alley Learning facilitates community interaction through a dedicated Facebook group or online forum. Here, you can engage with fellow learners, share insights, and ask questions related to the course content.
  • How does self-paced learning work on Artisan Alley Learning?
    Self-paced learning means you have the flexibility to study at your own convenience. You can access course videos, quizzes, and exams anytime, anywhere. There are no fixed schedules or deadlines.
  • What types of courses are available on Artisan Alley Learning?
    Artisan Alley Learning offers a wide range of self-paced online courses in fields such as teaching, virtual assistance, data analytics, marketing, graphic design, and more. Our courses are designed for individuals looking to enhance their skills independently.
  • Is there a certificate upon course completion?
    Yes, upon successfully passing all assessments and completing a course, you will receive a certificate of completion. This certificate validates your achievement and can be shared on professional platforms.
  • Are there any instructors for the courses?
    Our courses are instructor-led through pre-recorded video lessons. While there are no live instructors, our expertly crafted videos provide comprehensive learning materials.
  • Is there financial assistance or installment payment available?
    At this time, we do not offer financial assistance or installment payment plans. However, our courses are affordably priced to ensure accessibility for all learners.
  • What payment methods are accepted for course enrollment?
    Artisan Alley Learning accepts major credit/debit cards (Visa, MasterCard, American Express) and PayPal for course payments. Our payment gateway ensures secure transactions.
  • How do I request a refund?
    To request a refund, please contact our customer support team at artisanalleylearning@gmail.com. Provide your order details, and our team will assist you promptly.
  • Is there a refund policy for course fees?
    Yes, we offer a 30-day money-back guarantee. If you're unsatisfied with a course within 30 days of purchase, you can request a full refund. Please note that the refund is applicable if you have not completed more than 50% of the course content.
  • Are there additional fees or hidden charges?
    No, the course fees displayed on our website are all-inclusive. There are no hidden charges or recurring fees associated with our self-paced courses.
bottom of page